Grubhub Off-Campus FAQ

Where can I use Pete's Points on Grubhub?

You'll have access to any restaurant on the nationwide Grubhub network. This includes many merchants in your local area, as well as the 300k+ merchants on the Grubhub network nationwide. This means you can enjoy ordering with Pete's Points on Grubhub not just in Youngstown Ohio, but wherever you are! You can edit your location in the Restaurants tab.


Why should I use Pete's Points on Grubhub?

Once you add your campus card and Pete's Points account (see above for how to get started) you will receive a free year of Grubhub Plus subscription service1, so your money goes further with free delivery fees and other benefits.


Will I be charged a delivery fee?

No, by adding your campus card and Pete's Points to your Grubhub account, you are eligible to receive a free year of Grubhub Plus subscription service1 at Grubhub+ restaurants. Even if you use a different payment method than your Pete's Points, your Grubhub account is still eligible for Grubhub+ membership. Free delivery restaurants will have GH+ by their names. You can filter your search for eligible restaurants only. All other fees (service fees, etc.) are still charged as shown when you place a Grubhub order.


Are there any restrictions on what I can order with Grubhub when I use my campus card and Pete's Points to pay?

As per the existing campus card policy, Pete's Points are not permitted to be spent on alcohol. If you add alcohol to a Grubhub order, Pete's Points will automatically be removed as an available payment option. Even if you are over 21 years of age, the Grubhub app will not allow you to purchase alcohol if you're placing an order with your campus card and Pete's Points.


What happens if I don't have enough money in my Pete's Points account?

Your Grubhub order would not process. You can deposit more money on your campus card and Pete's Points by clicking the Add Value Via Credit Card in the left side menu on https://ycard.ysu.edu. Your family and friends can also make online deposits to your Pete's Points by visiting the website and using your Y Number with Add Value Via Credit Card.


If I have a problem with my Grubhub delivery or order who do I contact?

If there is an issue with your Grubhub delivery or order, please contact Grubhub Support directly from the app. Go to Settings > (scroll down to the Support section) > Support/Help


Grubhub Plus membership subscription service eligibility for university members is available for 1 year after you add your card. Learn more about Grubhub+: https://www.grubhub.com/plus