FAQ

Frequently Asked Questions


What can we tell you about your card?



Q: I lost my student ID! What do I do now?

Q: Do I have guest meals at Christman Dining Hall?

Q: What is the difference between Flex Dollars and Pete's Points?

Q: What happens if I run out and want to buy additional Flex Dollars and/or Pete's Points?

Q: What if I run out of Block Meals?

Q: Is there a limit of how many Flex Dollars and Pete's Points I can use each day?

Q: If I do not use them, will I lose my Flex Dollars and Pete's Points at the end of the semester?

Q: Where can I use my Y Card?

Q: Where can I use my Virtual Y Card?




Q: I lost my student ID! What do I do now?

A: If you ever lose your student ID, you need to go to Penguin X-ing, on the 2nd floor of Kilcawley Center, Monday-Friday 8 am - 5 pm. You must bring a photo ID with you! You can purchase a new ID for $25.

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Q: Do I have guest meals at Christman Dining Hall?

A: No, but your parents will be given a 50% discount off the door rate when they dine with you!

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Q: What is the difference between Flex Dollars and Pete's Points?

A: Both of these are forms of payment that can be preloaded onto your student ID card (if you purchase a Meal Plan that includes Flex and Pete's, those amounts are automatically loaded onto your card). Each form is a dollar for dollar exchange; Example: 100 Pete's Points = 100 Dollars; 100 Flex = 100 Dollars. Every time you purchase something, the amount is deducted from your balance. The difference between the two is that Flex Dollars are accepted at all YSU Dining by Chartwells locations on campus, while Pete's Points are accepted at all campus dining locations, as well as at select locations off campus. Flex dollars and Pete's Points carry over, if not entirely used, from Fall to Spring semester, but not over the summer from Spring to next Fall. Flex and Pete's will only carry over in the spring semester if a meal plan is purchased.

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Q: What happens if I run out and want to buy additional Flex Dollars and/or Pete's Points?

A: You can now purchase Flex Dollars online, anytime, in $25 increments. Click HERE to purchase more. You may add Pete's Points to your account ($25 Minimum) by going HERE or visting at Penguin X-ing located on the 2nd floor of Kilcawley Center, near the elevator. Open 9-5, M-F. Phone #: 330-941-2513

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Q: What if I run out of Block Meals?

A: Not a problem! You can add Block Meals to your Block Plan anytime during the semester. Blocks are purchased in increments of 25 for $200.

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Q: Is there a limit of how many Flex Dollars and Pete's Points I can use each day?

A: Nope! You can use as many as you'd like, whenever you'd like.

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Q: If I do not use them, will I lose my Flex Dollars and Pete's Points at the end of the semester?

A: Your Flex Dollars and Pete's Points balances will carry over from Fall Semester to Spring Semester, as long as you purchase a meal plan for the Spring Semester. Please note, your meal plan is not valid to use during breaks between semesters. For special inquiries, please call the card office at 330-941-3565. However, you will lose your Flex Dollars and Pete's Points if you do not use them by the end of the Spring Semester!

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Q: Where can I use my Y Card?

A: Can you use your Y Card at the following locations: Off-Campus Dining Locations (see Y Card accepting locations tab) On-Campus Dining Locations (see Y Card accepting locations tab) Maag Library Campus Rec Center

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Q: Where can I use my Virtual Y Card?

A: You can use your Virtual Y Card at the following locations: Off-Campus Dining Locations (see Y Card accepting locations tab) On-Campus Dining Locations (see Y Card accepting locations tab) Maag Library Campus Rec Center

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